Question 1

What is your cash/payment policy?

Accepted Answer

We are a cashless farm. We do not accept cash payments. We accept MasterCard, Visa, and other types of debit/credit cards. This policy speeds up our lines and gets everyone what they need faster and more efficiently in order to improve your overall experience. Goodbye headaches, hello fun!

Question 2

Do you offer discounts?

Accepted Answer

We offer everyone a discount through our online tickets!

Question 3

What is your photographer/photography policy?

Accepted Answer

We welcome guest snapshots! Feel free to visit us during our normal season business hours for photos. Each person that enters the farm must pay admission. Please be considerate and do not disrupt other guests while taking photos.

Question 4

What is your smoking policy?

Accepted Answer

We Are A Smoking & Vaping Free Farm. For safety and health purposes, along with being courteous to all guests, there is no smoking or vaping, including e-cigarettes allowed anywhere on the ranch including the parking lot.

Question 5

Can we bring dogs to the ranch?

Accepted Answer

We love all God’s creatures, but we ask that pets be left at home unless they are service animals as defined by the ADA. We have lots of critters here y’all can make friends with!

Question 6

Is the farm wheelchair and/or stroller accessible?

Accepted Answer

We are a working farm and the farm’s terrain is primarily a mix of grass, dirt, sand and rock.  We have a main gravel path that runs through the center of our farm and connects our berry, flower field, adventure farm, and petting zoo areas. Keep in mind that most areas include grassy, sandy, and rocky terrain. We rarely have any mud as our land is sandy and sandy loam and drains extremely fast.

Question 7

Is there a fee for parking?

Accepted Answer

Parking is free at Rockberry Ranch!

Question 8

What is the weather policy?

Accepted Answer

In the event of lightning/rain we may close the ranch temporarily as a safety measure until it passes. There are many covered areas around the ranch to wait out the rain! If we close because of long periods of rain, too much standing water, or potential for severe weather, then we will issue a rain check to come back during that same season at the discretion of Rockberry Ranch.

Question 9

Do parents need to purchase an admission ticket too?

Accepted Answer

Yes, anyone 3 years old and over must have an admission ticket in order to enter the farm.

Question 10

Will there be food & drinks available for purchase?

Accepted Answer

If you're looking for a snack or meal, we have food trucks with delicious drinks, tacos and other options. We also have yummy farm treats!  Our food options vary depending on our season, but if you come hungry, we're certain you'll leave full and happy! We will have Andres' Food Truck serving birria tacos, asada fries, and more... plus Strawbellys dishing out frozen lemonade, and the Rock House Draw serving up ice cold beer and wine.

Question 11

Can I bring a picnic?

Accepted Answer

You’re very welcome to bring a picnic lunch to enjoy at the farm!  We have a bunch of picnic tables that are available on a first come-first served basis. We do ask that glass containers be left at home, ‘cause our chickens are roamers, and we want to keep their lil’ feet happy. No outside alcoholic beverages may be brought in to the farm.

Question 12

Does it cost extra to pick Strawberries?

Accepted Answer

Yes, you pay for what you pick. However, with your admission to Rockberry you may visit the strawberry field for no additional charge for some awesome photos even if you don't plan to pick strawberries. If strawberry picking is important to you, please arrive to the farm early when we open. Strawberry picking is limited and we are subject to being picked out depending on when you visit. Be sure to check our Facebook page and website for strawberry availability before you arrive. We will make an announcement if we are picked out for the weekend. You can also checkout one of the wonderful Poteet Strawberry growers at: https://strawberryfestival.com/growers/(https://strawberryfestival.com/growers/)

Question 13

Does it cost extra to pick Blackberries?

Accepted Answer

Yes, you pay for what you pick. However, with your admission to Rockberry you may visit the blackberry field for no additional charge for some awesome photos even if you don't plan to pick blackberries. If blackberry picking is important to you, please arrive to the farm early when we open. Blackberry picking is limited and we are subject to being picked out depending on when you visit. Be sure to check our Facebook page and website for blackberry availability before you arrive. We will make an announcement if we are picked out for the weekend.

Question 14

If I buy my ticket online, do I have to print it out?

Accepted Answer

Online tickets will be emailed to you and you have three options once arriving at our ticket booth:
A. Present a printed copy of the ticket
B. Show it on your phone
C. Just give your name at our ticket booth & we can look up your purchase

Question 15

Can I leave and come back later in the day?

Accepted Answer

Yes, you have in & out privileges to come and go throughout the day/night. Keep your wristband on for re-entry.

Question 16

Are tickets refundable?

Accepted Answer

No, tickets are non-refundable and must be used in the season purchased. We're open multiple days within each season and your admission ticket is valid to use any one time during any of our operating dates during the specific season you purchased the ticket for.

Question 17

Are your flower fields open?

Accepted Answer

Our flower fields are dependent on the weather which is vital to their growth. Keep an eye out for updates regarding the status of our flowers on Facebook and Instagram!

Question 18

What type of shoes should I wear?

Accepted Answer

Even though we are believers in the motto, “A little Dirt Never Hurt,” closed-toed shoes like boots or tennis shoes are highly suggested, since we are a workin’ farm!

Question 19

Are masks required?

Accepted Answer

Masks are not required but you are welcome to wear one! We are an outdoor ranch with acres upon acres to social distance!

2026 SPRING Festival DATES TBA!